MovieBox Privacy Policy
Last Updated: May 24, 2024
Effective date: May 24, 2022
Version Number: 20240524V2
This update mainly involves the following contents:
To meet operational and management requirements, we have updated our explanation on how we store and protect your personal information (refer to "II. How We Store and Protect Your Personal Information" for more details).
Excellent innovation limited (hereinafter referred to as “MovieBox”, "we”, “us” or “our”) is the service provider and operator of MovieBox and its Service (hereinafter referred to as “This Application”). We fully respect your privacy and will do our utmost to protect the security of your personal information. We may collect, use or otherwise process your personal information based on your consent or in accordance with the relevant provisions of applicable laws and regulations during your use of this Application or its services (collectively, our “Service”). This Privacy Policy (hereinafter referred to as “Policy”) is meant to help you understand how we collect, use, disclose, process and protect your personal information with regard to your use of MovieBox and its Service, your rights regarding the personal information provided to us, and how we safeguard your rights. This Policy applies to all the products and services provided by MovieBox, including applications, mini-programs, websites, SDK for third-party websites or applications, APIs and other forms that may be available in the future.
It is important to note that this Policy does not apply to services provided to you by other third parties. You may receive links, content, products or services provided by third parties, please prudently determine whether to access them. We encourage you to carefully review the privacy policies of any Third Parties you access before submitting any personal information.
We have chosen to use plain language in order to make sure that you fully understand this Policy and make your own choices. We have also marked or highlighted key terms in bold or capital letters for your attention. We will also notify you by a pop-up window when you first use our service to help you understand the core terms of this Policy.
Before using our products or services, providing your personal information to us or allowing us to collect your personal information, please read this Policy carefully to understand our practices regarding your personal information and access it frequently to understand the updates to this Policy. If we update this Policy, we will notify you by announcements in the product or website to let you know about the changes we made. By accessing or using our Services after we have placed such a notice, you are deemed to have accepted the updated Privacy Policy. You can check the “Effective Date” posted at the top of the Privacy Policy for the latest update time.
If you have any questions, please feel free to contact us by the following means:
privacy.help@mbox.ng
You can also access this Privacy Policy by the following means:
MovieBox >ME > Setting > About Us> Privacy Policy
This Privacy Policy will help you understand the following contents:
I. How We Collect and Use Your Personal Information
II. How We Store and Protect Your Personal Information
III. How We Share, Transfer and Disclose Your Personal Information
IV. How Your Personal Information is Transferred Across Borders
V. Your Rights to Your Personal Information
VI. How We Handle the Personal Information of Children
VII. Third-Party Service Providers and Services
VIII. Supplement and Update of the Policy
IX. How to Contact Us
I. How We Collect and Use Your Personal Information
1. Overviews
MovieBox firmly believes that the fundamental privacy rights should not differ depending on where you live in the world. Any information relating to an identified or identifiable individual, in particular by reference to the individual's name, identification number, location data, and online identifier or to one or more factors specific to the physical, physiological, genetic, mental of that natural person will be treated as “Personal Information” by us, regardless of where such natural person lives.
We only collect the information that is necessary for specified, concrete, explicit and legitimate purposes and will ensure that the information is not further processed in a manner that is incompatible with those purposes. If we intent to use your personal information for other purposes not specified in this Policy, we will obtain your consent at that time.
We may collect your personal information by the following means: 1) information you provide directly to us (such as your nickname, profile picture, name and phone number you provide to us when you login to your account or take part in the promotion activity we held); 2) information we obtain automatically during your use of this Application (such as device information, service log information); 3) information we obtain from other sources.
You have the right to choose whether or not to provide the personal information when you use MovieBox and its Service or when we have requested. You are not required to provide your personal information to MovieBox, but in some cases, if you choose not to do so, we will not be able to provide you with related products or services, nor will we be able to respond or resolve the problems you've encountered. We will collect and use your personal information only for the purposes described in this Policy. The following describes your personal information that we collect:
2. What information we collect and how we use it in MovieBox
MovieBox mainly provides you with comprehensive services including online information distribution, browsing, community interactive service and movie information browsing.
2.1 To provide you with the service of account registration and login services
To fully use the functions and services of the software conveniently, you can register and login by providing us with your mobile phone and verification code, and you can set a login password for your account for authentication, in such case, we will collect your mobile phone number and password. If you refuse to provide this information, you will not be able to register a MovieBox account or use relevant functions. However, your normal use of other features of this Application will not be affected. You can still browse and use the basic features of the software in tourist mode (i.e. without being a registered user).
When logging in and using this Application, you may choose to provide, fill in and modify your nickname (including your real name) and profile picture (including your real portrait). However, your refusal to provide additional information will not affect your registration or login. When you set or change your profile picture, we will apply for calling your camera permission, file and media permission. You may close your authorization through Setting - App Management - Permission Management - Media and File Permissions.
2.2 To provide you with comprehensive after-sales service
MovieBox provides you with comprehensive video information and user content browsing services. You may search the contents you are interested in through this service. Your search records will only be saved locally on the device to facilitate your quickly view of search records.
You may mark the information or contents of your favorite films and television arts and entertainment works in the browsing process. We will record your browsing records, likes or work tags (such as: My wish list/arts and entertainment I have watched). You may view your likes and tags through your personal homepage.
In order to show and recommend the contents you may be interested in (only recommendations on audio and video), we will collect your system information (time zone, OS version number, ROM version number, Android version number), device information (mobile phone brand, model, IMEI), operator code, collections, click record, browsing record, follow list and your device identifier (GAID) information to predict your preferences. If you have published any content in MovieBox, we will filter your works according to your creator ID to avoid repeated recommendation. We will adjust our recommendations in real time according to your behavior records generated during your browsing process in MovieBox, and constantly optimize our recommended contents. You may send an email to privacy.help@mbox.ng to close the personalized recommendation function. When you close this function, we will not process your personal information based on the purpose of personalized recommendation, but we will still push you works and contents unrelated to the contents you are interested in.
2.3 To provide you with community interaction and content publishing services
You may publish your contents (such as pictures, texts, audios and videos, etc.) through this service. In such case, we will record your contents, publishing time, user name, profile picture and work tag (if any). If you publish scores under your works, we will associate and display your contents with the work tags generated when you browse this service.
You may create your circle or join any circle through this service. When you create a circle, you will be required to provide the name, picture and introduction of the circle. When you set the profile picture of the circle, we will obtain your camera, file and media permissions. You may close your authorization through Setting - App Management - Permission Management - Media and File Permissions. If you do not set any profile picture of the circle, we will generate a profile picture for you by default according to the rules.
When you join a circle, you may post your comments in the circle, and like the contents or comments. Your use records will be saved in our server for content display. You may delete or cancel your comments or likes by yourself. When you want to play the audio and video content in this service, you may add the contents to your audio playlist. We will save your playback history to provide you with replay function when the playback is suspended.
You may share your favorite contents by downloading, in such case, we will record your download record so that you can view it on your personal homepage.
2.4 To provide you with FEEDBACK service
For any problems during use, you may contact us through our Feedback channel and seek help. We may collect your original feedback and equipment information provided by you. You may choose your contact information (e-mail, mobile phone number or other contact information you left) for our contact or problem solving, or recording the solutions and results of related problems. If you refuse to provide such information, you will not be able to use the relevant functions, your use of other features of this Application will not be affected.
2.5 To Provide You with Promotional Activities Service
We may launch or offer you promotional activities from time to time. When you participate in a corresponding promotional activity, we will collect the information you provide to us through the operational activity page, such as your name and contact details, so that we can contact you and offer you a prize. If you refuse to provide such information needed for the activity, we may not be able to provide you with this service, prize or rewards, your use of other features of this Application will not be affected.
2.6 To Provide You with Notifications Services
We may also send you service notifications, events, prizes and other messages based on your device identifier, operating system version, user nickname of current device, network information and information about your use of the app. To unsubscribe from notifications, events, prizes, etc., you can withdraw your consent via Settings > Notification Centre > Notification Management, permission management may vary for different versions.
2.7 To improve our products or services
(1) To ensure the normal operation of this service, we will collect your mobile phone information (mobile phone model and brand), application information (application package name), account type (your user ID or creator ID), device identifier (IMEI\GAID), system software information (OS version number, Android version number, Rom version number, system language setting, time zone setting), network information (network type, mobile operator code), IP address and exception log information. Such information will be used to analyze and solve software exceptions and maintain the stable operation of the software. When you use this service to play audios and videos, we will record your audio and video playback history, start and end time, playback duration, pause duration and jam duration. Such information will help us generate statistical data for optimizing the playback function.
(2) To improve the security of your use of our services, to protect you, other users or public safety and property from harm, to better prevent security risks such as phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, and to more accurately identify violations of laws and regulations or our relevant agreement rules, we may use or integrate information about your device, as well as information about the applications you have installed, the information about running processes, the overall operation of the application, the usage frequency of the application, crash data, overall installation and usage, performance data and information about the source of the application, to help you conduct security risk detection, prevent security risks, and take the necessary recording, auditing, analysis and disposal measures in accordance with the law.
(3) We may also obtain other information about you for reasonable improvement of our products or services, including the relevant feedback information provided when you contact our customer service, and the questionnaire response information sent to us when you participate in the questionnaire survey. We may combine information from one service with another to provide you with better services, contents and suggestions.
3. Other situations in which your information may be collected
Where permitted by law, we may obtain your personal information from other individuals, business entities, public channels or other third parties acting at your direction, our partners who work with us to provide our products and services and assist us in information security and fraud prevention, and from other lawful sources. We will explain it to you at the time of such collection and obtain your consent.
We may also use other methods to collect other information about you, your device or your use of services, which will be explained to you at the time of collection and we will obtain your consent.
In order to better improve our product layout and provide you with great services, we may conduct research, statistical analysis and prediction on the collected information in an anonymized manner (including machine learning or model algorithm training by using anonymous data). We will take technical measures and other necessary measures to process such data, so that the data cannot be re-identified to specific individuals, nor can it be recovered. In accordance with the applicable laws and regulations, such processed data can be used without separately notifying you or obtaining your consent.
II. How We Store and Protect Your Personal Information
1. How we store your personal information
The personal information collected with your consent will be stored in accordance with the laws and regulations on the personal privacy data protection of the countries concerned. To the extent not prohibited by local laws and regulations, we may also store the collected personal information in countries or regions outside the country where the business is located.
Currently, MovieBox may store your personal information in: Frankfurt and Singapore.
In particular:
The personal information collected and generated in our business will be stored on servers in Frankfurt and Singapore.
According to business conditions, we may use servers in other regions or countries in the future, and we will update this Policy at that time.
Whether we store personal information in the country where the business is located, or in other countries or regions to the extent that doing so does not violate laws and regulations, we will retain it in accordance with the relevant laws and regulations on data storage. At the same time, we will consider the characteristics, scope and purpose of personal information processing, the risks that may be encountered in the processing, and the serious consequences caused by the damage, etc., and implement the necessary security measures. For example, we will use encryption and de-identification methods to store the personal information collected. We will also keep the information for the shortest storage period specified by law. For those not specified by law, we will retain the information according to the shortest storage period required for business. For data that exceeds the storage period, or data that you request us to delete, we will delete said data accordingly or take other appropriate measures without violating the relevant laws and regulations.
2. How we protect your personal information
We will take other necessary measures to protect the security of your personal information and prevent data from being misused, unauthorized access, and unauthorized modification, disclosure or destruction, etc.
We implement security safeguards designed to protect your personal information and regularly monitor our systems for possible vulnerabilities and attacks, and we use administrative, technical, and physical safeguards to protect your personal information by taking the types of the personal information, the processing, and the threats posed themselves into account. We are constantly working to improve on these safeguards to keep your personal data secure.
Nevertheless, we need to remind you that no matter how perfect the measures are, there is no absolute guarantee of avoiding the occurrence of data storage security incidents. If a data breach event occurs, we will report it to the corresponding regulatory authorities as required by the relevant laws and regulations, and provide the type of personal data involved in the breach, the number of data subjects, the possible consequences of the breach, and the remedial measures we intend to take according to the requirements of the regulatory authorities. We will take the best possible measures to remedy or mitigate the damage and consequences of data breach. When permitted or required by laws and regulations, we will inform you of the possible consequences or significant damage to you in a timely manner, so that you can take appropriate measures promptly to protect your rights as much as possible.
There is no absolutely safe website, Internet transmission, computer system and wireless connections. In addition to the necessary protective measures we have taken, users have to strengthen the awareness of privacy security risks. For example, when you access third-party websites, links, products or services from our services, for the security of any data collected by those websites, links, products or services, please read through the terms and conditions of those third-parties carefully. We do not take any legal responsibility for data security issues caused by such third parties. If you find that certain contents, advertisements or features in our websites, products or services may be provided by a third party and may possibly endanger your privacy and security, please contact us promptly, as we will handle it with priority in accordance with laws and regulations.
III. How We Share, Transfer and Disclose Your Pe